HUEclb.com is dedicated to protecting our customers’ privacy. Please review this notice, which explains what information we collect, how we use it, and your rights.

What Personal Data Do We Collect About You?
We collect personal data when you provide it directly to us or through your use of the Site. This information may include:
– Details you provide when using our Site (e.g., your name, contact information, gender, product reviews, and any details added to your account profile);
– Transaction and billing information if you make purchases from us (e.g., payment details and delivery information);
– Records of interactions with us (e.g., customer service queries or social media engagements);
– Information you share when entering competitions or participating in surveys;

Information collected automatically, such as pages visited, links clicked in our emails, and details about your device. With your permission, we may access your location. If you shop in-store, we may combine your in-store data (e.g., purchases) with online data.

What Do We Use This Personal Data For?
Depending on how you interact with us, we use your personal data to:
– Process your orders and maintain your account.
– Address queries or complaints to our customer service team.
– Customise the Site and display relevant content based on your details, history, and activity.
– Improve and maintain the Site, and monitor usage.
– Conduct market research, e.g., request product feedback.
– Send marketing messages and targeted ads, with your consent or where permitted.
– Ensure security, investigate fraud, and protect third parties.
– Comply with legal and regulatory obligations.

Legal Basis for Processing:
– Processing is necessary to perform a contract with you (e.g., fulfilling orders).
– You have provided consent (e.g., for marketing or optional account details). – It is in our legitimate interest to improve our services and customer experience.

Marketing
Based on your preferences, we may send marketing messages via email, phone, or post. These may be personalised based on your activity and data.

To opt out, contact us, click ‘unsubscribe’ in an email, or update your account settings. Note that essential service messages (e.g., order confirmations) will still be sent.

You may see our ads on third-party platforms. These can be tailored using cookies. Adjust your browser or platform settings to opt out of tailored ads.

Who Do We Share This Personal Data With? We share data with third parties in the following circumstances:
– Suppliers and service providers (e.g., payment processors, delivery companies).
– Professional and legal advisors.
– Fraud prevention and detection services.
– Law enforcement or governmental entities (e.g., to report fraud).
– Potential buyers in case of business asset sales (we will ensure adherence to this Privacy Policy).
– With your consent or where legally permitted.

Data Retention
We keep your data as long as necessary for outlined purposes. For example, purchase records are retained for tax and warranty purposes. Correspondence may be kept for legal protection. If no longer needed, data is deleted. Unsubscribed marketing contacts are retained only to prevent further emails.

Children
Our Site is not intended for individuals under 18. We do not knowingly collect data from children under 18.

Cookies
Our Site uses cookies and similar technologies to deliver functionality, assess performance, and enable targeted ads.

Your Rights
You have rights regarding your personal data, including access, portability, correction, and deletion. You may also object to certain uses, such as marketing (see above for opt-out details).

We comply with requests under applicable laws. However, some limitations may apply. For requests or questions, contact us. You may also contact your local data protection authority.

Contact Us
For inquiries about this Privacy Policy, reach out via:

Email: info@hueclb.com